Your firewall is active and yes, it allows CUPS to go through. This means that your network is good.
Let’s do a small experiment and see if that works.
Go to terminal and type:
sudo su
systemctl stop cups
systemctl stop smbd
systemctl start smbd
systemctl start cups
And then try to check (or add) your printer.
hermis3
October 21, 2021, 11:06pm
82
It looks like the 3rd and 4th command did not work. Do I still add the printer?
Most interesting!
As root, run the following command:
apt install samba
systemctl start smbd
And once done, then try to check your printer.
This could be a long shot - before I look elsewhere. Type:
chkconfig cups on
And see if that helps.
Yup. It was most likely replaced in the most recent upgrades. Speaking of which, try the following - as some libraries could be out of sync.
sudo apt update && sudo apt upgrade -y
sudo apt install --reinstall cups
And then give it a reboot and look at your printer again.
hermis3
October 21, 2021, 11:36pm
89
I always have two canon network printers show up and a cups printer. Is that normal?
This means that your printer is detected, but it finds no way to connect to it or retrieve its full properties. Hence you get the server error.
If only I had a canon printer to check it directly. Do you happen to have your printer’s exact model?
hermis3
October 21, 2021, 11:59pm
91
I’m wondering if - in their support page - their driver is the same with the one we attempted earlier.
hermis3
October 22, 2021, 12:12am
93
this is what is in my downloads folder
Processing: cnijfilter2-5.70-1-deb…
Can you try to delete the printers and then go back to the install.sh of the driver you previously downloaded? I’m curious - now that we have SAMBA installed - if it can actually detect the printer.
hermis3
October 22, 2021, 12:27am
95
there are no printers when I open the printers tab.
hermis3
October 22, 2021, 12:28am
96
I found the install.sh under the downloads. I double click it and nothing happens
Oh, you’ll need to right-click on empty space and select Open in Terminal . Then type:
sudo ./install.sh
For it begin.
hermis3
October 22, 2021, 12:50am
98
It could not detect a printer
Okay, I’m half of the mindset to request remote access to your system to try and see what is going on! Provided you’re okay with it.
hermis3
October 22, 2021, 12:53am
100
yes I am, however can we schedule this for tomorrow?
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