Install Epson WF-3820 printer

Does your printer have a usb connector and a usb cable? If it does then I would try setting it up with the USB connected. If that works then you could add the wireless later. I have had to do that with a couple of HP printer in the past.

If you do not have a usb cable or connection then I wouldn’t buy one just yet. There has to be a simple thing we are missing.

Your terminal says your computer is a Lenovo, have you tried tech support with Lenovo?

No, I have not tried Lenovo. I don’t have a warranty for that. This computer is not new. Is there someone else who has Mint experience on this forum?

I’ll keep looking for answers and if I find anything I will post back here.
In the mean time if anyone has any experience with Linux Mint (Ubuntu) and setting up printers please jump in here and give hermis3 a hand.

I plugged it in and it still did not print. considering this happens to me twice, I might give up on Linux. Thank you for your time and trying.

After plugging it in did you set up a new printer with the with the Printer tool on your desktop menu. Delete any old ones and then add a new one looking for the usb printer.
If it still doesn’t work then I have found another thing that might help.

it does nothing when I plug it in. it’s like the laptop doesn’t even recognize anything has been plugged in like it does when I put a thumb drive in.

Usually nothing happens when I plug a printer in. Once it is plugged in are you able to see it in the add printer utility as a USB printer?

the same one that showed up before came up and i chose it thinking it was the right one and it did not work

I have found something that may work if you still have time to work on it. If so then delete all of the printer you have set up with the add printer utility and we will go back to the command line. Let me know if you want to and when you are ready. We could wait until tomorrow if your want to take a break from this today.

I have time. first, when you say “delete” the printers maybe I am doing it wrong. I just pull up the printer list and hit delete. is that enough, or is there a remove thing in the command box I should be doing?

If you are doing that from the ‘Add printer’ utility then that should be good.

Epson Inkjet printer 1 still shows up under the CUPs one (not network) and I can’t really do anything with it.

If you log in to cups you should be able to delete it.

I was still logged in. It says no printers.

OK, you should be good.

Now go back to the terminal and enter this

sudo apt remove printer-driver-escpr

Then enter
sudo apt install lsb-printing

That should install some stuff.

After that finishes make sure you are still in Downloads in your terminal and then enter

ls -al epson*
and tell me what is says

what does still in downloads mean. It did install stuff

here is the last little bit…
linux-modules-extra-5.4.0-113-generic linux-modules-extra-5.4.0-117-generic
linux-modules-extra-5.4.0-120-generic linux-modules-extra-5.4.0-121-generic
linux-modules-extra-5.4.0-122-generic linux-modules-extra-5.4.0-124-generic
linux-modules-extra-5.4.0-125-generic linux-modules-extra-5.4.0-126-generic
linux-modules-extra-5.4.0-128-generic
Use ‘sudo apt autoremove’ to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
nancy@nancy-Lenovo-YOGA-730-13IKB:~$
nancy@nancy-Lenovo-YOGA-730-13IKB:~$ ls -al epson*
ls: cannot access ‘epson*’: No such file or directory
nancy@nancy-Lenovo-YOGA-730-13IKB:~$

cd Downloads

will put you in the Downloads directory

that last one “sudo apt install lsb-printing” did not bring me to anything that said cd downloads.