I’m having this same problem
I’m thinking it has to do with the connectivity with the internet. It seems my internet connection is only at 45% I assume that’s not good because I keep getting check your internet connection messages.
So I decided to go back to the welcome screen and follow it in order going down. I made sure drivers were up to date, then went back to the updates and it worked! This was after a fresh restart though.
I’ve done that so many times now. Goodness
@mom8milion congratulations on resolving your issue!
@Vonnvonne you have a DNS resolution issue. I got swamped earlier, so I’m not sure if I was able to post the solution to it. I will check it out.
I was blocked from commenting any further the message saying that although they killed my enthusiasm I was blocked for for 24 hour because I commented out rolled replied 16 times. Anyway here is where I am now
Ah, you had a clash with the DiscoBot!
Based on what I saw earlier, when you restart the DNS resolver and your Network Manager, you gain access to the Internet. However, after a little while, you’re losing it again.
So, my question - still - is, do you have a VPN service installed on your system?
I have never had a VPN and I did a search which found none.
So I am back to having connection problems again too…I get similar errors @Vonnvonne gets. I’m hoping that @vasileios solution will work for me too. I do not have a VPN service either.
Tried lots of restarting and hardwired into my internet to download more updates today. One was a kernel update and the other was a firefox one.
I tried to download that kernel one but I couldn’t get in line.
It’s ok this will be resolved and we will be off and surfing.
One issue I have is I downloaded Ubuntu from the computer I’m not trying to download it on. So the computer has been erased. Imagine that. Ugggg
Can you open up a terminal and type in the following commands (press enter at the end of each line?
sudo systemctl restart systemd-resolved
sudo systemctl restart NetworkManager
Then check if your DNS has been resolved, by typing:
ping -c 3 google.com
If you see a 0% packet loss, then your internet is back up. Well, your DNS (the service that resolves the actual name addresses). If not, we’ll have to try and replaced the default Name Resolving service.
And I apologize for the edits. The autocorrect likes to mess up my code messages, which results into gibberish for the computer!
I tried the commands and it fixes the problem but then lost internet soon after.
As a frustrated homeschool mom that needs this to work I searched elsewhere for a solution. So far so good using this method. I am on an old lenovo laptop and just replaced win7 with linux so I thought this solution might apply.
2.2. Some old modems and routers can’t deal properly with modern IPv6. This might cause a bad unstable connection or even a complete failure to establish any connection at all. In that case, disable IPv6 like this:
Menu - Preferences - Network Connections
Click on the name of your current connection - click the button Edit
Tab IPv6 Settings - Method: change it into Ignore
Click the button Save and then click the button Close
Disconnect and reconnect, or simply reboot your computer.
Link to advice:
I did a bunch of tasks in that thread you posted. I have no idea what happened but something happened.
I’m in the web.
This group is really great and thank you for your persistence.
And IPv6 strikes again! I thought they had fixed the protocol by now (not a Linux error).
Hi…i converted my main Dell laptop from Windows 10 to mint. Now i lose my internet connection with frequency. I never had this problem with Windows 10 (laptop is 1 yr old) and dont have this issue with the ASUS i converted many months ago. Any thoughts on why i might be losing my connection? The internet speed is also very slow which is not the case on all other devices. Thanks so much!
This usually happens because of two reasons:
- The firmware used is not the ideal one
- The system uses a compatible module/driver, but not the best one.
Can you open up a terminal and execute the following command?
Please copy/paste its output (or take a photo and drag it inside the response window so that it uploads) here so that I can have a look at the WiFi device you are using.
Also, keep in mind that Linux Mint uses the 5.4 Kernel, which is older than your laptop, hence its modules aren’t exactly up to date. By the end of this month, the new Mint will be out with the 5.15 kernel, which features a huge list of extra supported hardware. To illustrate, since Kernel 5.12, the Microsoft Laptops no longer need a patched Kernel and most of their hardware work out of the box.