Unable to remove an application that is preventing others from installing

Beginners
1

Brand newbie here, coming from 25 years as a Windows software developer. Just installed Zorin a week or so ago and have been installing some of my apps from Windows over to Linux.

I installed Splashtop Business app last week and it failed to install correctly. I’ve tried to remove it and it fails to remove. Now I get failures to install other apps because the Splashtop Business app is not installed correctly. It looks like new installs try to finish old installs also.

Here’s the message I get when I try to uninstall the offending app:

[sudo] password for brian:              
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages will be REMOVED:
  splashtop-business
0 upgraded, 0 newly installed, 1 to remove and 5 not upgraded.
1 not fully installed or removed.
After this operation, 17.4 MB disk space will be freed.
Do you want to continue? [Y/n] 
(Reading database ... 271530 files and directories currently installed.)
Removing splashtop-business (3.0.4.1) ...
uninstall - Splashtop Business
rm: cannot remove '/usr/bin/splashtop-business': No such file or directory
dpkg: error processing package splashtop-business (--remove):
 installed splashtop-business package post-removal script subprocess returned error exit status 1
dpkg: too many errors, stopping
Errors were encountered while processing:
 splashtop-business
Processing was halted because there were too many errors.
E: Sub-process /usr/bin/dpkg returned an error code (1)

Thanks,
Brian

3

Give this page a rundown and see if it helps ya.

1 Like
4

I think this did it:
brian@NUC-HOME-LX:/var/lib/dpkg/info$ sudo rm splashtop-business.postrm
brian@NUC-HOME-LX:~$ sudo apt-get --force-yes remove splashtop-business
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following packages will be REMOVED:
splashtop-business
0 upgraded, 0 newly installed, 1 to remove and 6 not upgraded.
1 not fully installed or removed.
After this operation, 17.4 MB disk space will be freed.
W: --force-yes is deprecated, use one of the options starting with --allow instead.
Do you want to continue? [Y/n]
(Reading database … 271530 files and directories currently installed.)
Removing splashtop-business (3.0.4.1) …

Thanks for leading the right direction!

2 Likes