5 Methods to Fix Canon Printer Not Printing

Canon printers are widely recognized for their reliability and quality +1 (888) 404-6710, but like any electronic device, they can sometimes encounter issues. One common problem users face is when their Canon printer stops printing. This guide will walk you through various troubleshooting steps to identify and resolve the issue, ensuring you can get back to your printing tasks efficiently.

Common Causes for Canon Printer Not Printing

Before diving into specific troubleshooting steps, it’s important to understand some common reasons why your Canon printer might not be printing:

  • Connection Issues: Problems with the connection between your printer and computer or network.
  • Driver Issues: Outdated or corrupted printer drivers.
  • Print Queue Problems: Stuck print jobs in the print queue.
  • Ink or Toner Issues: Low or empty ink/toner cartridges.
  • Hardware Malfunctions: Physical issues with the printer itself.
  • Software Conflicts: Issues with the operating system or printer software.

Step-by-Step Troubleshooting Guide

1. Check Printer Connection

Ensure that your printer is properly connected to your computer or network. For wired connections, check the USB or Ethernet cable for any signs of damage. For wireless connections, make sure the printer is connected to the same Wi-Fi network as your computer.

  1. Verify Cables: Ensure all cables are securely plugged in and undamaged.
  2. Check Wi-Fi Connection: For wireless printers, confirm that the printer is connected to the correct Wi-Fi network. You can do this by printing a network configuration page from the printer’s control panel.

2. Restart Printer and Devices

Sometimes, simply restarting your printer, computer, and router can resolve connection issues and reset any temporary glitches.

  1. Turn Off Devices: Power off your printer, computer, and router.
  2. Wait a Few Minutes: Allow a few minutes for the devices to completely shut down.
  3. Turn On Devices: Power on your router first, then your printer, and finally your computer.

3. Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can cause printing issues. Ensure you have the latest drivers installed for your Canon printer.

  1. Visit Canon’s Website: Go to the official Canon support website and navigate to the drivers section.
  2. Download Latest Drivers: Enter your printer model and download the latest drivers for your operating system.
  3. Install Drivers: Follow the installation instructions to update or reinstall the printer drivers.

4. Clear Print Queue

A stuck print job in the queue can prevent new print jobs from being processed.

  1. Open Print Queue: Go to your computer’s Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac).
  2. Select Printer: Right-click on your Canon printer and select See what’s printing or Open Print Queue.
  3. Clear Print Jobs: Cancel or delete all pending print jobs in the queue.

5. Check Ink or Toner Levels

Low or empty ink or toner cartridges can cause your printer to stop printing.

  1. Check Ink Levels: On the printer’s control panel, navigate to the ink or toner status. Alternatively, you can check this information through the printer software on your computer.
  2. Replace Cartridges: If any cartridges are low or empty, replace them with new ones.

6. Run Printer Troubleshooter

Most operating systems have built-in troubleshooting tools that can automatically detect and fix common printer problems.

  1. Windows: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer. Follow the on-screen instructions.
  2. Mac: Go to System Preferences > Printers & Scanners. Right-click on your printer and select Reset printing system. Add your printer again and see if the issue is resolved.

7. Check for Paper Jams

Paper jams can halt the printing process and are a common issue with printers.

  1. Turn Off Printer: Power off the printer.
  2. Open Printer Cover: Open the printer cover and check for any jammed paper inside the printer.
  3. Remove Jammed Paper: Carefully remove any jammed paper without tearing it.
  4. Check Paper Tray: Ensure the paper is properly loaded in the tray and is not overfilled.

8. Verify Printer Settings

Incorrect printer settings can also cause printing issues. Ensure your printer is set as the default printer and that there are no incorrect settings.

  1. Set as Default Printer: Go to Control Panel > Devices and Printers (Windows) or System Preferences > Printers & Scanners (Mac). Right-click on your Canon printer and select Set as default printer.
  2. Check Printer Preferences: Open the printer properties and ensure all settings are correct, including paper size, print quality, and paper type.

Additional Tips and Tricks

1. Perform a Printer Reset

Performing a factory reset on your Canon printer can sometimes resolve persistent issues.

  1. Access Printer Settings: On the printer’s control panel, navigate to the settings menu.
  2. Factory Reset: Select the option to reset the printer to its factory settings. This will erase all settings and preferences, so use this as a last resort.

2. Update Firmware

Firmware updates can fix bugs and improve printer performance.

  1. Check for Updates: Go to Canon’s official website and check for firmware updates for your printer model.
  2. Follow Instructions: Download and install the firmware update according to the provided instructions.

3. Contact Canon Support

If you have tried all the troubleshooting steps and your Canon printer still won’t print, it may be time to contact Canon Support for further assistance. Provide them with detailed information about the issue and the steps you have already taken to resolve it.


Dealing with a Canon printer that won’t print can be frustrating, but by following these comprehensive troubleshooting steps, you can identify and resolve most common issues. Whether it’s a connection problem, driver issue, or a hardware malfunction, taking a systematic approach will help you get your printer back up and running efficiently. If all else fails, don’t hesitate to reach out to Canon Support for professional help. With patience and persistence, you can overcome these obstacles and enjoy the reliable performance that Canon printers are known for.